Global Shipping Policy
Welcome to Matwe Middelkoop, where we prioritize fast and dependable delivery to our customers worldwide. We aim to ensure your shopping experience is effortless and satisfying. Below, you’ll find comprehensive details about our global shipping process.
Free Shipping Offer
Enjoy free shipping on all orders over $60 USD (excluding taxes and after discounts), regardless of your location. For orders below $60, standard shipping rates will apply.
Shipping Carriers
We collaborate with renowned international shipping partners to guarantee the secure and timely delivery of your orders. Once your order ships, you will receive a tracking number via email to monitor its progress.
Delivery Timeframes
Orders eligible for free shipping typically arrive within 15-30 days. Actual delivery times may vary based on your location, customs processes, weather conditions, holidays, and courier efficiency.
Order Processing
We strive to process all orders within 1-2 business days. Once your order is dispatched, you’ll receive a confirmation email containing your tracking details.
Customs and Duties
Please note that any customs duties, taxes, or fees applicable to international shipments are the responsibility of the customer. Check with your local customs office for information on potential charges.
Delivery Concerns
If you encounter any delivery issues, such as delays or missing packages, please contact our dedicated customer service team at service@https://www.matwemiddelkoop.com. We are committed to resolving any problems promptly.
Our Commitment
By offering free shipping on orders over $60 worldwide, we aim to enhance your online shopping experience. Should you have any questions or require assistance regarding our global shipping process, please don’t hesitate to reach out to us.